How Can Small Businesses Avoid Customer and Fraudulent Chargebacks

By Gary Prince

Chargebacks are becoming increasingly frequent for small business owners, leading to a weakening financial state. Heavy fees are imposed on enterprises, decreasing your credibility in the eyes of your payment processor. And for many SMEs, figuring out a way to manage chargebacks effectively can be challenging.

Why Your Web Host Matters: Is It The Key To Improving SME Site Performance?

By Rebecca Barnatt-Smith

The SME scene is booming in 2022. With more online entrepreneurs than ever before, getting a site up and running amongst a myriad of competition can be tricky. 

As we step into a digitally dominated future, site performance is the key to small business success. While UX/UI design, site SEO, and CX personalisation demands drive the online strategies of tomorrow, business leaders must also consider their web hosting platform in their battle to the top. As of 2021, 1.2 billion hostnames were registered online. Prioritising a web hosting solution has not only become vital in maintaining a robust online presence but investing time and money into professional platform hosting comes with a vast number of benefits ranging from improving site loading speed to boosting a company SERP score.

Smart1 Recruitment: Going the Extra Mile with Mike Harper

By Emma Ames

Recruitment has been the number one challenge for many businesses across the UK in 2022. Real Business sat down with Mike Harper from Smart1 Recruitment to discuss how he and his wife are working to make a difference in the world of recruitment by going the extra mile for both their candidates and their clients.

Don’t Sleepwalk into Disaster, Act Now to Future-Proof Your Business

By Neil Titcomb

Pressure is mounting on Britain’s power companies as calls for ministers to hit electricity generators with a windfall tax grow ever louder amid the soaring cost of living crisis. With domestic energy bills expected to jump more than 40% and fears that 30-40% of households could end up in fuel poverty in the coming winter, energy companies cannot ignore the pivotal role they play in supporting the nation through these stormy times.  

In B2B, Brevity is the Business

By Richard Sunderland

I have about seven seconds to get your attention – if I’m lucky. So while I’ve got it, let me tell you about something that’s close to my heart: If you can’t explain what your business does and why anyone should care within the average human attention span, it’s not just time you’re wasting. It’s customers too.

Give me a few more seconds and I’ll explain.

What Should Real Estate Investors Be Doing Now and Has the Market Hit Rock Bottom or is Now the Time to Buy?

By Korosh Farazad

Following many years of housing prices soaring and competition steadily increasing, real estate growth has finally started to slow, likely caused by the cost of living crisis and mortgage rates that are continuing to climb. Year on year, real estate prices have seen rapid growth with The Land Registry saying they rose by 12.8% in May. So what’s the best move? Property investor, Korosh Farazad, explains whether now is a good time to invest or not.

Top Strategies for a Successful Rewards Program

By Emma Ames

Loyalty and rewards programs can help businesses increase their customer lifetime value and customer retention. In order to, compete with high technology-driven consumer companies like Amazon, Apple, or PayPal, for repeated business and to build customer relationship by providing personalised content or discounts and value for money.

There are various types of loyalty programs but what are some of the key strategies for launching a successful rewards program?