Gurjeet Jutley is an Oxford based eye surgeon, offering expert surgical services and excellent customer support.
One of the greatest signs of a thriving business is high customer satisfaction, and Gurjeet Jutley, an ophthalmic surgeon with a 4.99 rating for customer experience, certainly meets this criteria.
His medical practice, based in Oxford, offers patients a range of eye-care services, from cataract surgery to glaucoma treatment and laser therapy. His strong patient reviews arguably carry more weight than in other businesses, as his services literally make a difference in his patients’ lives, securing their health, and in some cases, saving their vision.
Mr Jutley’s services are the result of many years of medical and surgical study, including six years spent at medical school, followed by general medicine and surgical rotations for four years.
“I then fell in love with ophthalmology and entered a programme for seven years of training,” he explains.
In 2017, Gurjeet Jutley became a consultant ophthalmic surgeon and has combined his expert medical knowledge and professional manner in private practice to command a five-star rating online for overall experience, explanation and bedside manner with patients describing their treatments with Gurjeet as “excellent”, “amazing,” as well as “professional”, and “caring.”
Mr Jutley is passionate about using technology to improve medical solutions for patients and calls it “an exciting dawn rather than a challenge.” Here, he offers video consultations, which help potential patients from the comfort of their homes, offering everything from risk assessments to clinical reviews, medication guidance, and health management plans.
Gurjeet Jutley has a duty of medical care and professionalism to his patients, but he has additional responsibilities as a leader and manager of a team within private practice. To this end, Mr Jutley has learned some key leadership lessons since starting. “You have to lead by example and talk to all members of the team for them to be valued individually.”
He also favours a balance of being a democratic yet strong leader: “Be open to hearing all opinions and views without disregarding anyone, but also try and be strong-minded to overcome the challenges life throws at you,” he adds.
As an SME owner’s enterprise grows, they come to enjoy success, but each entrepreneur has their own version of what this success looks like. For Mr Jutley, success is a combination of valuable family time and “making a difference in people’s lives,” which is evident in the sight-saving procedures he undertakes for patients.
This year looks even brighter for Gurjeet Jutley, with the practice set to make an impact on the world stage. He was invited to speak at the Bascom Palmar Eye Institute, part of the University of Miami and a leading institution for ophthalmology in the United States.
“Being valued by peers is an incredible feeling,” he beams.
The five-year plan for Gurjeet? It includes building on all the great work that has come so far. “In five years, I will be on the cusp of turning fifty and hopefully still giving excellent and compassionate care to my patients,” he smiles.
So, that’s the story of Gurjeet Jutley, esteemed consultant ophthalmic surgeon with sky-high patient reviews, an understanding yet strong team leader, and a medical expert with clout on the world stage in ophthalmology.
In all, if you have eye concerns or simply tired of using contact lenses and glasses, contact him on:
Contact No. 07568 512 719
