Conversations with customer service representatives are usually pretty bland, or even painful if you’re trying to resolve a problem. As it turns out, this isn’t always the case – so we rounded up the best examples of when a brand turned a customer complaint into one of the most unforgettable experiences.
The UK’s largest forum for parents was targeted with a DDoS attack, which took the website offline from 11 August to 12 August. As part of the hacker’s ploy, Mumsnet founder Justine Roberts also found a police squad knocking on her door one day.
34SP.com’s Daniel Foster explains why owning your domain is so important, how to go about getting it back if it’s in someone else’s possession and who else is likely to be the owner if not you.
By Becky Clark
From the laws of gravity to the laptop, British ingenuity has shaped our world. Britain has had a strong and proud history of championing new ideas and inventions.
Yoox Group, an Italian online store selling out-of-season luxury fashion, has agreed to a €3.2bn merger with Net-a-Porter.
Are your website hits increasing month on month Did your Google AdWords campaign bring more traffic than ever before Are your sales increasing No! Then you need the A-C of boosting your conversion rates.
By Simon Brooke
While corporate finance houses have made a pretty penny selling businesses for decades now, a new online option is threatening to turn the advisor sector on its head.
Digital food marketplace JUST EAT ended its first nine months as a pubic company by posting sales increases of 50 per cent – which saw its share price climb nearly 10p in early morning trading.
Having made and lost a fortune with his fish pedicure business, Richard Walker-Smith has now turned attentions to providing the best night out – all though a network of “Fixers”.
BizEquity has created the first and leading online business valuation platform. With Miles Frost, MD of boutique private equity firm Frost Brooks, having invested in the company earlier this year, we decided to take a closer look at what made them different to their offline competitors.
