How to create a company with a conscience
By Phil Jones
Want to do ‘good business'” Then you must implement a strong culture as well as progressive policies.
Tag: Engagement
Customer experience in the age of the goldfish attention span
We’re constantly being told that customer attention spans are getting shorter, thanks to technology. But is this a myth”
Becoming more like Greggs and Mo?t: Why authenticity is winning on social media in 2019
By Will Bosanko
Social media ad spend is set toincrease by 40%?(+ £1.3bn) by 2020. In short: it’s a pretty big deal. But against this increasingly competitive, over-communicated tidal wave of messaging, what is the guiding North Star for brands to cut through the noise and resonate online
25%?of millennials expect a response within 10 minutes
By Ray Nolan
Ray Nolan provides expert insight into how best to deal with the minefield of online customer service and how to manage perceptions.
Jeff Bezos hates PowerPoint, and you should too if you like a motivated workforce
Jeff Bezos famously banned PowerPoint from Amazon and science says he was right to do it.
Keeping employees in fleet-based businesses engaged, whether big and small
By Staff writer
Are your workers happy” For years, companies have mistakenly believed that peak performance and employees” happiness are mutually exclusive.
Quit your Yammering: Why relevance trumps tech when it comes to internal communication
By Staff writer
Many companies have looked to alternative solutions when it comes to internal communication to avoid adding to the volume of email traffic. But when you’re aiming to better connect with people, is it right to start with the tech?
Addressing the rising trend of presenteeism
Steve Thompson, managing director at Forward Role Recruitment, walks us through the concept of presenteeism and delivers advice on how to prevent it from happening.
Making your business resilient and your workforce reassured and focused
By Staff writer
The Health and Safety Executive (HSE) estimates that 500,000 workers a year suffer a new case of ill health which they believe is caused or made worse by their work, costing employers £2.8 billion annually.
Audience engagement: Why going viral isn’t enough
By Staff writer
There is no clear definition of what viral really means. One YouTube personality said five million views of a video in a three to seven day period are needed; others may feel the bar is much lower than that.