Ways To Deliver First Class Customer Service Over Christmas & New Year
By Naeem Arif
Naeem Arif explains the key strategies needed to deliver successful customer service over the Christmas period.
By Naeem Arif
Naeem Arif explains the key strategies needed to deliver successful customer service over the Christmas period.
Missed out on raising some money for charity this Christmas” Avoid looking like a Scrooge-like CEO next year by following these simple steps to make your business more charitable, and possibly, more successful next year.
It is clear that Christmas is the most wonderful yet hectic time of year for businesses. As the reindeers rally to Santa’s sleigh and the elves get to work, the excitement builds alongside the influx of anticipating consumers wondering what your SME has to offer.
Nate Burke, CEO of Diginius shares insight into how businesses can fulfil this year’s consumers” Christmas wish lists online.
By Toby Britton
To cut through the noise, especially online, brands have to be more authentic than ever. But don’t just reserve this for the sentimentality of the Christmas period!
By Sezer Sherif
The Christmas period is the ideal time to reevaluate your charitable policy(s), including thinking about how you can develop as a leader in the process.
WhatWeWant could solve the ‘unwanted Christmas presents problem’ for good. We speak to co-founder Yiannis Faf who talks crowd gifting, sustainability and the future appeal of Black Friday.
Spare a thought for owners of the UK’s small businesses with more than half saying they expect to work on Christmas Day.
By Alan Smith
Learn how to give staff a tax-free Christmas gift in 4 easy steps with this guide from Alan Smith, UK managing director at One4allRewards.co.uk, which sells One4all, the UK’s leading multi-retailer gift card.
By Staff writer
The online shopping revolution has fundamentally changed our expectations of what a good high street retail experience should be and nowadays we rightfully expect tailored, personalised service and bespoke shopping experiences.