Success in business requires exceptional drive in the face of obstacles. This often means those that rise to the top have certain characteristics in common, not least determination. All too often however, that determination becomes arrogance, so I want to extoll the virtues of humility in business.
Real Business recently received a letter from the chairman of Williams Automobiles regarding his BT broadband problems. We thought we would share and that it would encourage to step forwards with their stories as well.
Contractual relationships are everywhere, in business and our personal lives, and so the question arises, do people always read what they sign" The honest answer for many will be no so do T&Cs matter?
Following a recent report analysing some 7m Amazon product reviews, which revealed extensive bias in incentivised reviews, the industry has come under pressure to re-evaluate the customer feedback process.
We are now well into a large scale tech refresh, driven by the move to digital business. The change is profound enough that IDC has divided the world's top 2,000 companies into being either a "thriver or survivor" based on whether or not the firm has digital transformation at the heart of its corporate strategy.
I have always considered myself something of a maverick and if asked I would state that I was anti-bureaucracy. There is a great deal of anti-bureaucratic thinking around. It has been a popular political spin for many years now and increasingly we hear it in the business world.
Decisions are the perennial facet of the human psyche should I or shouldn?t I" While the consequences of making a poor sandwich or movie choice are relatively immaterial, the wrong business decisions could have significantly worse implications.
The army of UK entrepreneurs has gained some new recruits in the past year, but it's important to not let them fend for themselves too soon in what has the potential to become an economic war zone. Support British business!
Lego may be designed for children, but even adults can't resist playing with the yellow figures. How does a company achieve such irresistible engagement though" The toy brand's senior omnichannel manager, Leif Bode Nielsen, discussed the building blocks of Lego's physical and digital retail elements.
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