Last week, I experienced one of my biggest annoyances. I walked into the lobby of my hotel, where I’d booked a room online. I’d already provided all my personal information – my address, my credit card, everything – but when I arrived to check in, they didn’t have any of these details.
Harnessing stand-up comedy taught me the art of crafting a successful pitch: devising a story that the listener can emotionally relate to.
There’s a saying in business that sales managers typically create budgets using the "this year’s numbers plus 15 per cent" approach. I can say that from personal experience that is sometimes not too far from the truth and applies in companies of all shapes and sizes.
Customers now require consistent service standards across email, social media and telephone communications, leaving it up to businesses to tackle the technical challenges this poses.
As the EU referendum draws closer and with the Immigration Bill nearing Royal Assent, the coming months represent a turbulent legislative landscape for employers.
The Real Business team was recently invited to experience a unique team building experience created by the UK’s first circus school, the National Centre for Circus Arts, and came away knowing just how inflexible we were.
You’ve built a solid foundation for your business which has attracted a number of clients through your contacts and word of mouth, thanks to your good work. But where next How long can the flow of new business last without some calculated investment in marketing
Much has been said in the press lately about the pay packets of board executives and given the uproar, you could take a wild guess that they wish it could have been kept under wraps.
It may have slowed down, but China’s economy is still growing at three times the speed of the UK’s and there are still massive opportunities for outbound investment. Recent figures attribute a record-breaking $101bn worth of global deals to Chinese buyers in the first three months of 2016 alone.
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