Forget new customers – the trick to growth is keeping your existing customers on board. Here's how to lock them in.
Why is it so important to have written terms and conditions in place when you do business" Here are the seven main reasons.
Mobile advertising on Facebook will earn the social networking website an additional £760m from the US and its five biggest European markets (including the UK) in its first year alone.
Kevin Rose, founder of Bedfordshire-based The Luxury Network, on windsurfing, Chris Brown and beauty salons.
A "hot" prospect" It 's enough to make any salesperson salivate. But what are the telltale signs they're eager to do business with you?
Trouble on the British high street has been brewing for a while now, but the last 12 months have certainly been the most brutal yet. Is the internet killing retail?
Last summer, Gocompare unleashed its mustachioed maestro Gio Compario on the insurance market. But does he hit the right note with customers" We talk to founder Hayley Parsons.
Lucy Cokes, founder of marketing agency Guava, on MC Hammer, 80s-style power suits and daffodil picking.
Manufactured in Britain, the "Rolley" allows golfers to hop-on to their golf trolley and cruise silently around the golf course. We look at the company behind the invention.
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