Customer experience has become the key to corporate success. Everything we read assures us what we have to concentrate on is technology. But is it?
In his resignation speech, Boris Johnson claimed Britain could still negotiate a strong Brexit deal. But the departure of key government members has done little to rally similar faith from business leaders, says columnist Jan Cavelle.
We all watched as the business world descended into an unprecedented panic over GDPR and what would happen upon being non-compliant. But there are technological advances on the horizon with far more terrifying consequences, says Real Business columnist Jan Cavelle.
Uber and Deliveroo have become easy targets following the Matthew Taylor report, with the chair of the Work and Pensions Committee, Frank Field, suggesting such companies exploit ordinary, hard-working people in the gig economy?.
The Internet Safety Strategy was launched last year, aiming to make the UK the safest place in the world to be online amidst the growing international phenomenon of cyber bullying.
While full employment may seem a laudable goal, in nearly achieving it the UK has added to the pressure on SME's to find the right staff, with the right attitude, and the right skill set.
Slow consumer demand on the high street is combining badly with spikes in inflation to create a tricky situation for business owners, who are spending less time planning for Brexit as a result. Whether or not this is "head in the sand behaviour is up for debate.
Many people feel that changes in recruitment have made the practice of sending a cover letter obsolete. However, good candidates still write them, explains Jan Cavelle.
On International Women's Day 2018, serial entrepreneur Jan Cavelle reflects on how to change the in-balance that stops women from accessing venture capital and angel investment.
With the first week in March marking National Apprenticeship Week 2018, serial entrepreneur Jan Cavelle identifies why Britain has never needed a super-strong apprenticeship system so badly, and why it should follow France's lead.
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