Good customer service means offering a hand to hold through the initial sign up or switching process, as well as good problem-solving and account management throughout the life of the contract.
Outsourcing may cost money, but then an entrepreneur’s time is precious why not let the experts take care of the admin while you channel your efforts into growth?
Businesses are failing to produce updates on investigations into slavery within supply chains, but there is not punishment for non-compliance.
Fantastic Services is a small business with a big focus on honesty. Its approach is to take on suppliers that value transparency above false promises to clinch the deal.
By John Savage
John Savage has big plans for his heating and plumbing business but has hit a road block when it comes to finding the requisite people to hire, a recruitment headache he’s hoping won’t persist.
If cracking down on energy spend can improve your profitability, why aren’t more restaurants looking to do so”
The best way of tackling a new ethical energy initiative is to speak to your supplier and find a renewable source, and then begin the ongoing process of making improvements in your business to conserve energy where possible.
Futrli, a business forecasting tool, is a modern, cloud-based business. We caught up with co-founder Amy Harris to hear how this tech-savvy brand navigates its supplier contracts.
For some small business owners it can be hard to move away from the consumer mindset here are some tips on how to negotiate as a business.
When it comes to choosing a supplier, there are lots of things you might not have previously considered. Here’s a guide to finding the right fit.
