Managing your firm’s online reputation
By Vinda Souza
Bullhorn’s vice president of global communications, Vinda Souza, delves into the challenges and necessities of managing your firm’s reputation in the digital age.
Tag: Reputation
David vs. Goliath: How SMEs can create a competitive edge with customer experience
By Ryan Lester
Large businesses in the UK make up just 0.1% of the overall business landscape but equate to 48% of turnover illustrating their market dominance and the challenge at hand for smaller businesses to face. So, in a world of Amazon, Sainsbury’s and John Lewis, is there room for SMEs anymore The answer is yes, and SMEs can use their more personable qualites to drive sales through a quality customer care experience.
Which data leak outcome is worse: Reputational damage or a regulator’s fine
By Staff writer
ASG Technologies’ Jesse Canada explores the reputational damage that a data leak can cause and the ways bosses can protect their brands.
5 ways to drive compliance from the top down
By Staff writer
Compliance is often seen as a nuisance, a “have to do” that’s part of the price of admission for companies working at global scale. However, it can differentiate your business and attract more customers.
Cyber attacks are inevitable it’s how you respond that counts
By Staff writer
Jonathan Hemus, managing director of Insignia, highlights the reputational impact that cyber attacks can have on an organisation, particularly in the light of GDPR.
Perception is only half the battle for a gold-plated reputation
When I set up Pimlico Plumbers in 1979, plumbing didn?t have the best reputation, plagued by cowboys turning up in rusty vans. I had to change this perception if I was to stand any chance of winning, and keeping, work.
4 ways apprenticeships can help boost small businesses
By Staff writer
Recruiting and retaining team members is a key priority for any firm. Yet in the media we hear endless stories about employee morale and loyalty being at an all-time low, with many looking around for new opportunities.
I feel like social media for business is a double-edged sword
As Richard Blanford increases his use of social media for business he’s learnt the benefits of a controversial post and perils of social engineering.
How GDPR changes employee data management
With the GDPR deadline not far away, it’s time to start preparing. But don’t forget, employee data management is just as important as customer information.
Web traffic surges the 21st century’s tea break test
By Staff writer
Technology failures caused by web traffic surges can be expensive, yet they still occur with predictable regularity. Here, Hyve director Jake Madders examines the risks of failing to predict and cope with such spikes.