Why do brands ask for customer feedback months down the line
Rant & Rave chairman Nigel Shanahan made some big changes in 2017, driven by a desire to revolutionise customer feedback to improve brand engagement.
Tag: Rant & Rave
Why I?m taking my business to the American market
Having founded Rant & Rave in 2000, Nigel Shanahan explains why now is the right time to to venture over the pond and embrace the American market.
One entrepreneur’s approach to solving the revolving door recruitment issue
Rant & Rave’s Nigel Shanahan is on one business mission?” to create ravers for life and ensure his company does not have a single recruitment issue.
Creating a ?Freedom Friday” to stay ahead of the competition
Nigel Shananan explains how the creation of “Freedom Friday” at Rant & Rave helped create an environment for experimentation, including an Amazon tie-in.
This is the year of living brand values at my business
Rant & Rave founder Nigel Shanahan explains why he’s placing such an emphasis on brand values in 2017, touching on communication and trust.
Business learning as one year turns into a new one
New customer acquisition events and clients successes are great, but Nigel Shanahan is aware that he must take heed of valuable business learning points.
Why building a transparent company culture can drive staff engagement
Rant & Rave founder Nigel Shanahan explains why he places so much emphasis on transparency and staff engagement to build the right company culture.