Why firms should build teams not superstars
Finding talented individuals is the easy part. Building a great team is a bigger challenge but the rewards can be extraordinary.
Tag: Praise
The Starbucks memo: Coffee as a cure for stock market woe
After $1tn was wiped from Asian markets on 24 August, it left a number of people on edge. This fact didn’t go unnoticed by Starbucks CEO Howard Schultz, who sent a memo to his staff saying that they needed to be extra sensitive to the pressures that customers may be feeling.
Billion Dollar Chicken Shop: KFC’s workforce motivation recipe for success
By Rachel King
The Billion Dollar Chicken Shop is a new three-part BBC documentary taking you behind the scenes from the kitchens to the boardroom of the fast food giant KFC. Rachel King looks at five people management takeaways.