How to keep your customers on side in times of crisis

By Staff writer

It’s safe to say Tesco Bank has had better weekends. The UK saw it dominating Monday’s headlines for all the wrong reasons as it emerged it had frozen all online transactions following hackers attacking 40,000 customer accounts and proves an amazing example of how to keep your customers when crisis strikes.

Driving economic growth with the borderless workforce

By Staff writer

When it comes to economic growth, SMEs are pivotal to the future of the UK. They contribute to 60 per cent of all private sector employment in the country, according to the Federation of Small Businesses (FSB), and are often at the heart of finding new and innovative ways to work.

Humility in business is a key element of leadership

By Andrew Low

Success in business requires exceptional drive in the face of obstacles. This often means those that rise to the top have certain characteristics in common, not least determination. All too often however, that determination becomes arrogance, so I want to extoll the virtues of humility in business.