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Tag: Opinion

MiFID II to change how London’s financial services businesses record conversations

July 3, 2017

By Staff writer

It’s common for companies, particularly those in London’s financial services, to record business calls. But is it all completely legal” MiFID II is coming.

There are two types of entrepreneur and both can be a good boss

July 3, 2017

By Charlie Mullins

I haven?t got to where I am today without making a few mistakes along the way, but I would like to think that now, most of the time, I?m a pretty good boss.

Get a grip on outdated processes and put a plug in the document drain

June 30, 2017

By Staff writer

Have you ever thought that office processes could be holding your business back” Perhaps the document drain is not top of your list but it should be.

Technology innovation is the key for SMEs to remain competitive and productive

June 29, 2017

By Staff writer

A simple solution for improving the day-to-day activities of the workforce could be by taking a sensible approach to technology innovation.

How Costa, Starbucks and Caff Nero should tackle reputational damage

June 28, 2017

By Shane Schutte

Recent news around Costa, Starbucks and Caff Nero has made people think twice about ordering a frappuccino and we can’t help but wonder how the chains will tackle the resulting reputational damage.

We now have two billion Facebook users, reveals Mark Zuckerberg ?’so what’s next?

June 28, 2017

By Zen Terrelonge

The business potential of social media continues to grow, as Mark Zuckerberg reveals there are now two billion Facebook users.

An appetite for trusted information easily sated by consumer-generated content

June 26, 2017

By Staff writer

As products gain depth and promise more benefits, greater claims are made from manufacturers and retailers. People, of course, want to be informed so as to make the best choices. But in whom will they place their trust” That’s where consumer-generated content comes in.

Why customer service is so important in a digital world

June 22, 2017

By Staff writer

The digital world can help to make a business’ reputation, so it’s important to get customer service right, just as it was before the technology boom.

Britain today: Political pygmies versus Marxist malcontents

June 21, 2017

By The City Grump

The eye popping outturn of the general election combined with subsequent events I am sure makes most of us despair of our political classes. What is going on in Britain today and what can be done

24-hour London: Progress and challenges surrounding the night time economy

June 20, 2017

By Zen Terrelonge

When it comes to the night time economy, it’s been a bumpy ride. And while the market has come a long way, 24-hour London is still a work in progress.

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RealBusiness — Telling the truth about SME Life

Real Business has championed entrepreneurship in the UK since 1997. It is now the main source of inspiration, education, and collaboration for the owners of fast-growing businesses, from startups to mid-market companies. Real Business provides readers with high profile interviews, news, insight and industry benchmark reports, as well as a growing stable of events tailored to SME growth.

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