Glitch Archives - RealBusiness

Management of angry customers by Missguided is like waving a red rag to a bull

March 15, 2016

Women’s fashion site Missguided crashed on 14 March – a result of a 50 per cent off sale sending customers wild. However, with transactions unavailable, shoppers were left frustrated and the company’s banter-based updates did little to placate customers.

Refusing to invest and protect against technical issues will be death of UK banks

January 27, 2016

By Vishal Bhatnagar

With the surge of service outages from large banks, challengers such as Metro and Virgin Money – some offering more appealing rates of interest and few weighed down with the same unwieldy and dated IT – are providing the British public with compelling alternatives to larger counterparts.

Tag: Glitch

Refusing to invest and protect against technical issues will be death of UK banks

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