The importance of investing in your leadership team
By Giles Fuchs
If someone was to ask me what is the single most important function of my role as managing director is, I would say: developing and investing in my leadership team.
Tag: Founders Diaries
The pitfalls I’ve experienced in winning new business
By Mungo Park
Mungo Park gives his thoughts on a period in his company’s growth when winning new business has meant losing important time and money.
I feel like social media for business is a double-edged sword
As Richard Blanford increases his use of social media for business he’s learnt the benefits of a controversial post and perils of social engineering.
Negative reviews from customers are a window into my business
By Mike France
Christopher Ward co-founder Mike France explains why he doesn’t look at negative reviews as something to hide from in today’s digital age.
Embracing the competition, and how they can be good for business
By Adam Twidell
It may seem perverse, but Adam Twidell believes competition has helped get his business, PrivateFly, to where it is today by helping grow market demand.
Why do brands ask for customer feedback months down the line
Rant & Rave chairman Nigel Shanahan made some big changes in 2017, driven by a desire to revolutionise customer feedback to improve brand engagement.
Business messaging People only ?get it” after seven attempts
Not someone who whose natural skills set lends itself to business messaging, Richard Blanford has been canvassing opinion for a new strategy.
My heart sank when client asked for pageviews
By Mungo Park
Mungo Park is in the business of helping clients use content effectively, but was recently dismayed at pageviews being favoured over actual engagement.
Working out ?what next” after exiting a business
By Robert Drury
Having been part of team behind Ormsby Street’s rapid growth, Robert Drury had to plan his next move after existing the business in search of a new challenge.
Turning vision and values into practical actions an entrepreneur’s account
A year after his article on developing company vision and values, Richard Blanford explains how they have been distilled into key behaviours that all Fordway staff are asked to exhibit.