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  • Advice
    • Accountancy
    • Business Law & Compliance
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    • Choosing Suppliers
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    • Leadership & Productivity
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Contact Us FREE Newsletter

Tag: Customers

Make sure you review you customers and suppliers not just your staff

January 20, 2016

By Jan Cavelle

Ruts are amazingly easy to fall into in business. When you are busy there isn’t time to look at them; when you are less busy, all your focus is on getting orders. And rightly so.

Six business leaders share their New Year’s resolutions

December 15, 2015

By Hunter Ruthven

As the end of the year rapidly approaches, thoughts are turning to how the past 12 months have gone and how we could do things better next year.

Grace Victory: Business learnings from a social media superstar

December 3, 2015

By Hunter Ruthven

For businesses wanting to make more out of social media channels such as Twitter or YouTube, whether it’s for customer acquisition or communication, we’ve tapped up the expertise of award-winning blogger and YouTuber Grace Victory

30 Digital Champions: Briqs is why traditional banking services are under pressure to innovate

November 30, 2015

By Shane Schutte

Briqs is on a mission to tackle the lengthy innovation and implementation process for financial services brands, whilst also providing a customer-centric experience.

Lessons from football: How to hit the back of the net in business

November 12, 2015

By Andy Alderson

Andy Alderson, CEO and founder of Vanarama, explains how adopting the mentality of a football team in business can be a sure-fire way to keep your company ahead of the competition

HonestBrew uses strong customer base to bottle up crowdfunding round

October 28, 2015

By Hunter Ruthven

Craft beer subscription brand HonestBrew has tapped into the lucrative food and beverage crowdfunding space by raising over £400,000, and now has its sights set on scaling quickly while still maintaining a small company feel.

Its time for SMEs to work on staff timing following the ECJ ruling

October 6, 2015

By Donald MacKinnon

What has a decision by the European Court of Justice that says a Spanish security alarm company has breached working time regulations got to do with SMEs based in the UK” A lot more than you might think, explains Donald MacKinnon, director of legal services at Law At Work.

Ignore turnover, have as few staff as possible and don’t be afraid to cash out

September 24, 2015

By Jan Cavelle

When we are all aiming for growth, it is very easy to be led down the old fashioned path of confusing size as the ultimate goal. In today’s world, small is often beautiful.

The numbers behind SMEs’ growing confidence of a bright future

September 8, 2015

By Jason Eatock

Despite the fact that small and medium businesses are having to work harder than ever to stay profitable, confidence in the economy continues to rise, says Jason Eatock, head of SME at Zurich.

The five times sponsorship failed and blew up in the faces of brands

August 12, 2015

By Hunter Ruthven

For any SMEs looking at how sponsorships or innovative branding exercises can boost sales, we’ve pulled together five cases of when that marketing money was probably better left in the bank.

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RealBusiness — Telling the truth about SME Life

Real Business has championed entrepreneurship in the UK since 1997. It is now the main source of inspiration, education, and collaboration for the owners of fast-growing businesses, from startups to mid-market companies. Real Business provides readers with high profile interviews, news, insight and industry benchmark reports, as well as a growing stable of events tailored to SME growth.

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