Negative reviews from customers are a window into my business
By Mike France
Christopher Ward co-founder Mike France explains why he doesn’t look at negative reviews as something to hide from in today’s digital age.
Tag: Customer reviews
Feefo: Encouraging businesses to actively invite, not fight, customer reviews
The internet can make or break a company’s reputation, but customer reviews platform provider Feefo has designed a unique invite-only model that prompts businesses to actively encourage consumer feedback.