As said by Winston Churchill, never waste a good crisis

By Praseeda Nair

“Never let a good crisis go to waste” has been attributed to Winston Churchill in reference to the conditions post the Second World War that allowed for the formation of the United Nations. There is some doubt as to whether he actually used those words but it certainly sounds like something he would say. It of course refers to the peculiar environment that surrounds people in the midst of a crisis where somehow all paradigms seem up for debate and rules are to be questioned.

How to keep your customers on side in times of crisis

By Staff writer

It’s safe to say Tesco Bank has had better weekends. The UK saw it dominating Monday’s headlines for all the wrong reasons as it emerged it had frozen all online transactions following hackers attacking 40,000 customer accounts and proves an amazing example of how to keep your customers when crisis strikes.