Top 10 causes of workplace conflict

By Chris Meredith

Conflict in the workplace is something none of us want to deal with. Unless you have the patience of a saint, you’ve probably come across someone at work whose personality clashes with your own.

Why trust is essential to mastering your sales prospecting

By Yuri van der Sluis

Trust is the very basis of successful sales execution. Without trust your customers are unlikely to be committed to the sales process, resulting in a sales pipeline which is patchy, unpredictable, impossible to forecast and therefore hard to strategise. In this article, I’ll reveal how sales managers and salespeople can eliminate guesswork from their sales and turn trust into the ultimate mastership of their sales.