Harnessing the power of contact centre automation for a positive customer experience
Rafael Cortes, Foehn head of marketing, explains how harnessing the power of contact centre automation can result in a more positive customer experience.
Tag: Call centre
Founders Diaries: Introducing Moneypenny director Ed Reeves
By Ed Reeves
Ed Reeves and his business, Moneypenny, have just moved into a new office, the first in a series of growth moves that will be covered in Founders Diaries.