Air Amazon” British Airways CEO says biggest threat to industry are ‘big data guys’
“What happens when Amazon believes they can price a flight to New York better than an airline British Airways CEO Alex Cruz explains.
Tag: British Airways
British Airways post Brexit: CEO Alex Cruz on the value in collaborating with startups to stay ahead
British Airways CEO Alex Cruz shares his growth plans as he shakes up one of the most uniquely British brands to compete, collaborate and stay ahead of the curve.
Bravery is the most important quality you need to embrace as a leader
By Staff writer
Nobel laureate Bertrand Russell once said, “To conquer fear is the beginning of wisdom. Bravery is applicable to many situations, but in my experience as coach and entrepreneur, I’ve found it particularly true for leadership.
Bad customer service: What broadband and pay-TV companies have in common with airlines
When it comes to fixing reputational damage, two sectors are working overtime and it’s all because of lack-lustre customer service.
Why will business class domestic flights support growth across the UK?
By Staff writer
British Airways (BA) has launched its Club Europe business class service on UK domestic flights. Business travellers on internal UK flights can now benefit from a separate cabin with a dedicated crew, a guaranteed window or aisle seat, and complimentary food and drink.
British Airways owner IAG invests in two tech startups
International Airlines Group (IAG), the owner of British Airways, has invested in two tech startups as part of its accelerator programme.
Startup accelerator from British Airways parent firm set for take-off
International Airlines Group (IAG), parent of British Airways, Aer Lingus and more, has launched a global startup accelerator scheme called Hangar 51 to solve problems affecting the travel industry.