Keri Jamieson: Women Are Not One Dimensional
By Emma Ames
Real Business recently sat down with Keri Jamieson, founder and director of KeriKit, to talk about launching her own online …
Tag: Brand Loyalty
Creating lifetime customers with artificial intelligence
By Staff writer
The way businesses interact with customers has drastically changed in the last decade, due to the rise of mobile and other technologies.
Offering free WiFi can make you a big hit and help you mine big data
Free WiFi gives your customers a reason to linger. Andrew Gibson, senior manager at Virgin Media Business explains this and other surprising benefits.
How businesses can boost customer experience and drive brand loyalty
By Staff writer
For many brands, a great customer experience needs to be delivered seamlessly throughout physical offices or stores, call centres and online, which will ultimately drive loyalty.
Getting your website right: A path to brand loyalty for small businesses
For small, medium and early stage-businesses brand loyalty is a highly valued commodity – it takes time to earn but can be lost very quickly. Whilst large, established brands can afford the occasional blip in customer service, smaller brands are more exposed and have little room for error.