By Staff writer
Peter Tuvey, co-founder of Fleximize, believes that business is about more than just the product, the technology or service it’s about creating personal customer relationships. Here, he discusses whether automation is a threat or an opportunity.
By Staff writer
Joachim Horn, founder and CEO of SAM Labs, discusses how and where the new budget seeking to address the digital skills gap should be placed to ensure future generations excel in the workplace.
By Staff writer
It’s not all doom and gloom. This demand for robotics is in fact an enabler, and will assist people in the tasks that they are already carrying out the UK needs to realise this.
By Staff writer
Today, bosses must navigate a constant flux of new policies, technologies and competition to stay profitable and grow their companies. And, for organisations of all sizes, a key change is already on the horizon the rise of the millennial leader.
By Staff writer
Considerations for any growing business looking to improving the way things are done through AI technologies and automation.
By Staff writer
As the Taylor report on employment in the modern economy highlighted, our workplaces are changing rapidly. And some of the biggest drivers of that change are automation, robots and artificial intelligence.
While most of us worry about the impact workplace automation will have, companies within the FTSE 100 already have “high-level” plans in place to make the most of it but don’t intend to share.
Staff have long feared that automation would eventually lead to the end of their careers, and this concern now seems to have stretched to the management side of business. But are there really jobs that robots will make obsolete According to RS Components, only a few at first.
Rafael Cortes, Foehn head of marketing, explains how harnessing the power of contact centre automation can result in a more positive customer experience.
New technology, automation and new ways of communicating particularly through social media have revolutionised the customer service landscape.
