Customer experience in the age of the goldfish attention span
We’re constantly being told that customer attention spans are getting shorter, thanks to technology. But is this a myth”
We’re constantly being told that customer attention spans are getting shorter, thanks to technology. But is this a myth”
It’s time to acknowledge that while we work longer hours, a distraction epidemic is spreading across Britain, making it harder for staff to refocus.
By Staff writer
Martyn Barnett, MD at RMG Networks provides advice on how to communicate internal information to an increasingly overwhelmed millennial workforce with a low attention span.