Bad customer service: What broadband and pay-TV companies have in common with airlines
When it comes to fixing reputational damage, two sectors are working overtime and it’s all because of lack-lustre customer service.
Tag: Airlines
Spontaneous premium flight upgrades made available with live bidding platform Seatfrog
Tech startup Seatfrog has secured a AU$1.2m seed round to support the launch of a new live bidding platform, which will allow travellers to compete for last-minute flight upgrades ahead of takeoff – ideal for those with a love of business class.
Norwegian Air’s efforts to connect British businesses with lucrative US market
We sat down with Norwegian Air’s UK head of sales Dominic Tucker to discuss what the airline believes are the chief demands of business travellers and why the US is now easier than ever to access.
easyJet launches government-backed flying initiative to double intake of female pilots
easyJet has set course to prove the sky is the limit without a glass ceiling in place by introducing the Amy Johnson Flying Initiative, which is designed to boost the number of women taking on the role of commercial airline pilot.
7 ways to save money on business travel
Travelling to visit distributors and research new markets can be an expensive investment for a small business – here’s the Real Business guide to cutting down the costs of business travel.