The cost of failing to meet customer expectations

By Staff writer

When the new look Consumer Rights Act was introduced in 2015, it gave birth to a world where the customers have the power. The “biggest shake-up” in consumer rights laws in a generation saw UK consumers have more rights and protection after they?ve purchased goods and services, than ever before.

Busting five myths of invoice financing

By Staff writer

Amidst the array of challenges that SMEs in the UK face, such as securing investment, outpacing competitors and growing a customer base, the biggest obstacle to growth for 54 per cent of UK SMEs is a shortage of cash.

What most of the UK’s workers look for in a leader

By Lee Biggins

It goes without saying that success often comes under great leadership. From the world of sport, to startup businesses, good bosses are able to drive their teams forward in the most effective way. But are there specific traits workers look for in a leader”