Though the UK may have experienced a belated and unexpected heatwave, the summer holidays have come to an unwelcome end. Children are back at school, you can't get a seat on the train and people have returned to work, slightly sunburnt and downcast with a case of holiday blues.
Simply, the equity economy is a way for entrepreneurs to turn a small percentage of the equity in their startup into an easy-to-use currency that can be used to reward those that help them to build the business.
With Theresa May saying the UK now has to "make its own way", British businesses must put customer service at the forefront to get ahead of competition.
The night tube has been hailed as the saviour of London's night-time economy, and this week sees the launch of the Jubilee Line night tube. Can businesses from Stanmore to Stratford expect to benefit?
While Prime minister Theresa May takes every opportunity to point out that Brexit means Brexit?, we still don't know what Brexit" actually means, nor do we know what will happen to business. But while the natural reaction for margin-conscious SMEs is to raise prices, bosses should instead focus on customer data.
Startups and SMEs have become the hottest places to work. In fact, we at LinkedIn found a huge 87 per cent of the country's professionals are attracted to the idea of working for a small business and this sentiment is even stronger amongst the youngest generation of workers.
In January this year, Bookatable was acquired by Michelin. Attracting this acquisition from such a large firm heralded an exciting growth chapter for the business and cemented our position as the European leading online restaurant booking platform.
By 2020, providing a first class customer experience will become more important than price as the key differentiator for B2B businesses ?And that means developing customer trust.
Customer services needs to play a fundamental part of business. The best salespeople are recognising this and are pitching holistic offerings blurring the lines between great product and great customer service, and promising outcomes driven by this combination.
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