I haven?t got to where I am today without making a few mistakes along the way, but I would like to think that now, most of the time, I?m a pretty good boss.
Have you ever thought that office processes could be holding your business back" Perhaps the document drain is not top of your list but it should be.
A simple solution for improving the day-to-day activities of the workforce could be by taking a sensible approach to technology innovation.
It's a skill all of us need, but not everyone obtains. Jan Cavelle charts the evolution of financial knowledge and suggests some changes.
Recent news around Costa, Starbucks and Caff Nero has made people think twice about ordering a frappuccino and we can't help but wonder how the chains will tackle the resulting reputational damage.
The business potential of social media continues to grow, as Mark Zuckerberg reveals there are now two billion Facebook users.
As products gain depth and promise more benefits, greater claims are made from manufacturers and retailers. People, of course, want to be informed so as to make the best choices. But in whom will they place their trust" That's where consumer-generated content comes in.
Charlie Mullins believes a rational approach is best when it comes to dealing with Britain's recent hot weather not trade union scare tactics.
The digital world can help to make a business' reputation, so it's important to get customer service right, just as it was before the technology boom.
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