These days, consumers arrive from an array of digital channels, but, more often than not, there is a moment when human interaction is necessary especially when something goes wrong.
Many baby-boomer bosses find the world of millennials completely alien. While it's not necessary to understand their penchant for niche podcasts and emoji code, managers need to grasp the changes millennials are making to the workplace.
Around 10% of the UK is considered to have bad or adverse credit, and have admitted they may never be debt free.
These days there are so many ways to stay connected to your customers, it can be hard to know where to start. Chatbots sound cool, but will they offer the right level of service
Whether you're a manufacturer, leasing company, fleet decision maker or driver, "what should we do about WLTP regulation?" is the key question.
If you want to successfully float on AIM, then you need a clear strategy and strong management team. These are all factors investors will be looking for, a report revealed.
SAP Concur's latesteBookexplores how invoice management automation achieves something traditionally considered impossible.
Proving ROI in IT security has traditionally been a struggle. However, businesses are now starting to treat IT security as an investment, rather than simply a cost-centre.
Intellectual property is passed around leadership teams like a hot potato with no one wanting to take ultimate responsibility, despite it being essential. Because of this, Peter Finnie from Gill Jennings & Every believes business schools must do more to integrate IP into the curriculum.
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