A focus on excellent customer service is precisely the competitive edge that SMEs can make use of to stand out from the crowd.
New technologies like automation, robotics and big data will dramatically alter the workplace of the future. Set against a backdrop of political and economic uncertainty, we are likely to see a number of new roles emerge over the next 12 months.
"There cannot be a crisis next week. My schedule is already full. After a year of uncertainty and significant hostile disruption, many business leaders will relate with the sentiment of Henry Kissinger's quip. But the problem is that it also rings true, at least in terms of readiness.
Recent reports have identified a decline in investment in advertising technology companies over the last two years.
When it comes to social impact, recent news about gig economy brands ignoring workers" rights, or startups going bust after squandering investor cash, raises fresh questions about the values underpinning our digital society.
Despite the rise of influencer marketing, we live in a world where disinformation is now a frequent issue across many forms of media, which is a topic that has certainly been in focus over the past few months.
There's no denying that YouTube success for brands and individuals has played a pivotal role in the growth and take-up of social media throughout the world.
Freezing weather, broken resolutions, that Christmas weight that just won't shift" you can see why January is renowned as the most depressing month of the year - no wonder job searches and applications now peak as Brits try and find a way to do something positive. So here's how to keep the staff exodus at bay.
Entrepreneurs are right to expect government support in creating a strong business environment, but should stand on their own two feet when it comes to trade shows like CES.
It's often been said that customer engagement has never been more important, and it's true. In today's crowded marketplace where the customer is king and the amount of choice is limitless, standing out from the crowd is crucial.
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